Refund and Returns Policy

Last updated on Dec 17, 2025

At EE KART ENTERPRISES (QuickCloth), customer satisfaction is our top priority. We want you to shop with complete confidence. Please read our Refund & Return Policy carefully to understand how returns and refunds are handled.

Returns

We accept returns only if the product received is damaged, defective, or incorrect. To be eligible for a return, the request must be raised within 3 days of receiving the product.

The product must be unused, unwashed, and in its original condition
All original tags, packaging, and accessories must be intact
Proof of purchase (order ID / invoice) is mandatory

Non-Returnable Items

The following items are not eligible for return or exchange:

Products damaged due to misuse, improper handling, or wear & tear
Items marked as final sale or non-returnable
Returns requested after the return window has closed

Refunds

Once your return is received and inspected, we will notify you regarding the approval or rejection of your refund. If approved, the refund will be processed to your original method of payment within 5–7 business days.

Shipping charges are non-refundable
Refund timelines may vary depending on your bank or payment provider

Replacement

In case of damaged or defective products, we may offer a replacement instead of a refund, subject to product availability.

Cancellation

Orders can be cancelled only before they are shipped. Once the order has been dispatched, cancellation requests will not be accepted.

How to Raise a Return Request

To initiate a return or refund request, please contact us with your order details at:

EE KART ENTERPRISES (QuickCloth)
Email: contact@quickcloth.online

Our support team will guide you through the return process and keep you informed at every step.